Terms of use.

What these terms cover

These terms govern your use of this website and of the software and services that Applied Crew, Inc. (“Applied Crew”, “we”) provides, including BackContext (together, the “Services”). By using the Services you agree to them. Work for customers is usually governed by a signed agreement, order form, or statement of work; where that document and these terms differ, the document wins. BackContext also publishes its own terms at backcontext.com/terms; where the two differ for that product, those terms apply.

1. The Services

We will use commercially reasonable efforts to provide the Services and to keep them available and working as described. Additional services agreed in an order form, exhibit, or statement of work are also “Services” under these terms. Support is provided as described in your agreement with us. This website is information about our work; it is not an offer.

2. Accounts and acceptable use

You are responsible for the equipment and connections you use to reach the Services, for keeping your account credentials secure, and for everything done through your account. You may browse, link to, and quote this website. You agree not to:

• Copy, modify, translate, or create derivative works of the Services or the software and documentation behind them.
• Reverse engineer or attempt to extract source code from the Services, except where the law allows it despite this term.
• Resell the Services, use them on a timesharing or service bureau basis, or otherwise operate them for the benefit of a third party.
• Remove any proprietary notices or labels.
• Interfere with how the Services run, probe or breach their security, or use them to mislead anyone about a relationship with Applied Crew.
• Use the Services in violation of applicable law, including export control and sanctions laws.

3. Your data and our rights

You keep all rights to the data you and your users put into the Services (“Customer Data”). You give us permission to host, process, and transmit Customer Data as needed to provide the Services to you and as described in our privacy policy. We keep all rights to the Services, the software and documentation behind them, and anything we build to provide them, other than Customer Data. If you send us feedback or suggestions, we may use them without obligation to you. We may use aggregated, de-identified data about how the Services are used to operate and improve them.

4. Confidentiality

Each of us will protect the other’s non-public business, technical, and financial information with reasonable care, use it only to perform under these terms or our agreement, and not disclose it to others except as required by law. This does not cover information that is or becomes public without fault, was already known, or is independently developed.

5. Fees

This website is free to use. Fees for the Services are set out in your order form or agreement, along with billing and payment terms. Use beyond the agreed scope may incur additional fees as described there. Fees exclude taxes, which you are responsible for unless we are required to collect them.

6. Your commitments

You confirm that you have the authority to agree to these terms on behalf of yourself or your organization, that you will comply with applicable laws when using the Services, and that you have the rights and consents needed for the Customer Data you provide.

7. Warranties and disclaimer

We work to keep the Services accurate, available, and free of errors, but we do not promise any of these. The Services and this website are provided “as is”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Information on this website may change without notice.

8. Limitation of liability

To the extent the law allows, Applied Crew is not liable for indirect, incidental, special, punitive, or consequential damages, or for lost profits, revenue, or data, arising from the Services or this website. Our total liability for all claims relating to the Services will not exceed the fees you paid us in the twelve months before the claim arose.

9. Term and termination

These terms apply for as long as you use the Services. The term of a paid engagement, and how either party may end it, are set out in the order form or agreement, including any notice period and the chance to cure a breach. Either party may end these terms if the other materially breaches them and does not cure the breach within a reasonable time after notice. When the Services end, your right to use them stops; we will handle Customer Data as described in our privacy policy and your agreement, and each party will return or destroy the other’s confidential information.

10. Governing law and disputes

Where you have a signed agreement with us, its governing law and dispute terms apply. Otherwise these terms are governed by the laws of the state in which Applied Crew, Inc. is organized, without regard to conflict-of-law rules, and any dispute will be brought in the courts there.

11. General

These terms, together with your agreement and our privacy policy, are the whole agreement between us about the Services and replace earlier discussions. If any part is found unenforceable, the rest stays in effect. Notices must be in writing and are treated as received when delivered in person, confirmed electronically, or delivered by a recognized courier. We may update these terms; if we do, the date at the top changes, and continued use of the Services after that means you accept the update.

12. Contact

Ask us anything about these terms at hello@appliedcrew.com.